Dealing with Difficult People..
MP3
All of us at some point have to deal with Difficult People.. I identify 5 typical types of “difficult” and give hints for dealing with each of them.
- The Negator.. sees everything from a negative perspective
- The Scowler.. just unfriendly
- The Bully
- The Optioneer.. sees so many options that they can’t focus or make decisions
- The Contrarian.. These folks just march to a different drummer
Difficult people can actually be very valuable people to your organization.. they’re just.. well.. difficult.
Give a listen…
Good blog on this at my business site HERE.
Eddie